Info and FAQ

Covid statement

We have chosen to maintain some social distancing and other mitigation measures, including the use of face coverings indoors (unless exempt) until otherwise announced, to ensure the highest standards of safety for our visitors, staff and animals.

In effect from February 15th 2022 the following will continue.

  • Opening hours from 10.00am to 5.00pm
  • Extra handwashing and sanitizer stations
  • Staff indoors wearing masks/visors and staff on experiences will be wering mask
  • Visible, enhanced cleaning regimes
  • One-way routes and social distancing

We would request visitors to do the following although it is no longer mandatory by law.

  • Use face coverings indoors (unless exempt or eating)

The zoo will be doing talk meet and greet sessions  throughout the day and there will be 2 encounter sessions at 12.00pm and 2.00pm in the enclounter zone as advertised on the day with activity boards outside the relevant enclosures.

We apologise for this inconvenience but we would appreciate your understanding.

Zoo Map

Click here to download a map of the zoo

We feel that when you visit the most important purpose is to walk around and enjoy exploring the zoo! Exmoor zoo in the late Spring and summer has a lovely "tropical exploration" feel to the park. A zoo trail is set out so everybody does not miss any of the exhibits. The paths wind and places are hidden from each other and vegetation like the bamboo and gunnera give a very "jungle" like atmosphere


The African Café & conservatory Tea rooms seat approximately 130 people. The seating is conveniently located at the entrance and exit to the zoo. Hot and cold food and drinks are served all year round. Baby chairs are available. The eating areas are accessible for wheel chair users as well as push chairs. 

The cafe opens at 10.00am for drinks and snacks, hot food service begins at 11.30 - 2.30pm. Take away food and drinks are available and an outside open-air patio (which offers cool summer shade under grape vines and wisteria) is nearby that can seat another 30 people around circular picnic benches. Hot menu includes toasties, jacket potatoes, burgers, chips, etc


Picnic areas

The zoo has several picnic areas. You are more than welcome to bring your own picnic lunches. An undercover picnic area is situated next to the playground and can be served by the Snack Shack in main summer school holiday term times.


An open unsupervised playground is available next to the encounter zone where the organised animal encounter handling sessions take place. This includes trampolines which require your supervision when your children use them. It is next to the covered seating area for picnics, so visitors can sit and relax and keep their children under supervision.

Kids stamp trails

Currently unavailbe due to covid 19 

A permanent zoo stamp trail exists which your children can collect the stamps hidden around the zoo. A certificate or medal is offered for them on completion (£1.00 each). Virtually every month there is also a different trail quiz dependent on the advertised event (link to monthly events). This is an option and often a gift on completion can be available (please ask).

Disability statement

Exmoor zoo is on the side of a typical North Devon valley. The entire site is on an incline. There are no steps around the main zoo trail except those accessing lookout structures and in the separate steep nature trail at the bottom of the zoo. Lower level windows have been built into enclosures for viewing. The average slope is 1 in 8 and 75% of paths have a tarmacadam surface. The zoo recommends and has for hire mobility scooters, we advise you ring and book one n advance 01598 763352 press 1. Please click here for the detailed zoo disability statement.


We regret that dogs, with the exception of assistance and guide dogs and are not allowed into the zoo.

We are a BALAI registered zoo which means we can have no movement of animals in or out of the zoo except from another registered BALAI  institution.

Competition terms & conditions

Silent Auction Terms and Conditions

 By placing a bid on an item, each bidder agrees to these auction rules

  1. The auction will run from 10:00am the 4th of July to the 5th July until 5pm. Winners will be notified after the 7th of July.
  2. The decision of the winners is that of Exmoor zoo and its team and will be final.
  3. By placing a bid you are entering into an agreement to purchase the item at the offered price.
  4. The highest bid will be deemed to be the winner. In the extreme case of where an entry error has occurred, please contact us for the retraction of your bid. If this occurs we reserve the right to offer the item to the second highest bidder.
  5. All sales are final. There will be no exchanges or refunds. All items are “as is.” Exmoor Zoo has attempted to describe the items correctly, but neither warrants nor represents and in no event shall be responsible for the correctness of descriptions, genuineness, or condition of the items.
  6. All items have been donated kindly by the respective parties and as such any respective terms and conditions are applicable.
  7. Items have not been value appraised unless so noted. The amount you pay is normally tax deductible as a charitable contribution. Please consult your tax adviser to clarify amount of deduction.
  8. Payment for items purchased must be made in full to Exmoor zoo. Exmoor zoo accepts cash, bank transfer or cheque (subject to cleared funds).
  9. Following receipt of payments, all items are to be collected from Exmoor zoo or can be posted if agreed via email/telephone first. Please contact prior to bidding to confirm this is possible.
  10. All items will be sold only above the minimum asking bid and proceeds will go to Exmoor Zoological & Conservation Centre Registered Charity Number 1187438
  11. Exmoor zoo reserves the right to add or withdraw items, without notice, to or from the auction.
  12. Exmoor zoo, their elected and appointed officials, members and employees, sponsors, and/or volunteers connected with the auction cannot hold any responsibility or liability from any risks or hazards related to the items won at the auction.
  13. Only bids received by email via [email protected] in increments of £5 will be deemed to be valid.